5 steps in every successful contact center migration plan

5 steps in every successful contact center migration plan

Contact center migration is the process of moving from an on-premise infrastructure to a cloud-based system, including software, data and services. This shift allows companies to offer secure communications for remote teams with less complexity compared to traditional on-premises setups. A cloud or virtual contact center provides cost savings, scalability and increased reliability, making it … Read more

Cisco focuses on quantum data centers

Cloud Computing News

Cisco is pushing the boundaries of quantum technology with a focus on practical quantum networks and data centers. At its recent Quantum Summit 2024, Cisco brought together industry experts to explore breakthroughs in everything from quantum networking to security. But his vision of a next-generation quantum data center has taken center stage. Cisco’s ambitious concept … Read more

VMWare Explore Barcelona: Tanzu Platform 10 available November 27

VMWare Explore Barcelona: Tanzu Platform 10 available November 27

VMware unveiled several cloud products and services during this year’s Barcelona conference, including the latest version of the Tanzu DevSecOps platform, data engine integrations and new edge devices. Broadcom’s announcement that 50 VMware cloud service providers now offer data sovereignty services may be of particular interest to European buyers of technical services. Broadcom acquired VMware … Read more

Designing a Successful Modernization Approach for AI Readiness | Microsoft Azure Blog

Designing a Successful Modernization Approach for AI Readiness | Microsoft Azure Blog

This blog guides you through how to design an approach to modernization that combines strategy, process and technology. In our last blog, I outlined what modernization really means and why it matters. This blog guides you through how to design an approach to modernization that combines strategy, process and technology. Getting these elements right will … Read more

Microsoft Cost Management Update – September 2024 | Microsoft Azure Blog

Microsoft Cost Management Update - September 2024 | Microsoft Azure Blog

We’re always looking for ways to learn more about your challenges and how Microsoft Cost Management can help you better understand where you’re driving costs in the cloud, identify and prevent bad spending patterns, and optimize costs so you can do more with less. Whether you’re a new student, a thriving startup, or the largest … Read more

Cloud Monitoring with VMware Cloud Foundation: Get access to the Go-To-Market Kit

Cloud Monitoring with VMware Cloud Foundation: Get access to the Go-To-Market Kit

Monitoring-as-a-Service is a cloud offering provided by VMware Cloud Service Providers (VCSP) that enables organizations to use a service that proactively monitors their cloud IT infrastructure, applications and services without having to manage the underlying monitoring tools themselves. This VCSP solution enables enterprises to gain insight into the performance, availability and health of their systems … Read more

Delivering private cloud as a service with VMware Cloud Foundation

Delivering private cloud as a service with VMware Cloud Foundation

Businesses are increasingly looking for robust, scalable and flexible cloud solutions to maintain a competitive edge, and VMware Cloud Foundation (VCF) has emerged as a key technology for businesses looking to build a reliable private cloud. Combined with the expertise and services of VMware Cloud Service Providers (VCSP), VCF enables organizations to achieve a cloud … Read more